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Return & Exchange Policy
Because all of our merchandise is custom-printed-to-order specifically for you, we do not stock inventory, and we cannot offer returns or exchanges for buyer's remorse, incorrect sizes, or wrong color choices. Please be sure to consult the sizing charts provided on each product page before placing your order.
Damaged, Defective, or Misprinted Items
We hold our fulfillment partner to high quality standards. If your order arrives damaged, defective, or contains a manufacturing error, we will make it right!
The Window: You must report any damaged, defective, or misprinted items to us within 30 days of delivery.
What We Need: Please email our support team with your order number and clear, well-lit photos showing the defect or damage.
Resolution: Once verified, we will cover the cost to have a brand-new replacement printed and shipped to you immediately. No returns or physical shipments of the defective item are required.
Have a question or need to report a defect? > Reach out to our support team at support@solonchain.net with your order details and photos, and we’ll get it sorted out for you right away.